Help & Support
Need assistance with your vault or have a general inquiry? We're here to help.
Direct Contact
Live Chat
Available 9 AM - 5 PM EST
Click the chat bubble in the bottom right corner.
Quick FAQs
How secure is my vault?
Your data is encrypted end-to-end using AES-256-GCM. We never store your plaintext vault password on our servers.
Can I recover my password?
If you lose your vault password, data cannot be decrypted. Please ensure you keep your password safe.
How does the cooling period work?
If you are inactive for your configured cooling period, your vault will be unlocked for your designated trusted contacts.
Send us a message
Fill out the form below and we'll get back to you as soon as possible.